Tk10 takes your privacy seriously. This policy transparently explains how we collect, use, store, and protect your personal information as a tk10 platform player in Malaysia.
All communications between your device and tk10's servers are encrypted to the highest standard — the same level used by Malaysia's leading banking institutions.
Tk10 has never and will never sell, rent, or disclose players' personal information to third parties for marketing purposes without your explicit consent.
Tk10's Privacy Policy complies with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA), which governs the processing of personal data in this country.
Six core principles that shape how tk10 manages your personal data
All data transmitted between your device and the tk10 platform is protected by 256-bit SSL encryption. Your payment details via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX are never stored directly on tk10's servers.
Tk10 only collects data that is strictly necessary for platform operations — your name, phone number, email address, and payment information. We do not request irrelevant or excessive information from our players.
Tk10 players have the full right to access, correct, or request deletion of their personal data at any time. Such requests are processed within 14 business days via our support email.
Every marketing email from tk10 includes a clear unsubscribe link. Players can opt out of all marketing communications at any time without affecting their account operations.
All data processing at tk10 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). tk10 is registered as a responsible data processor under the Malaysian legal framework.
Tk10 retains player data only for as long as necessary for operational and legal compliance purposes. Data from accounts inactive for 3 years will be automatically anonymised unless a longer retention period is required by law.
Welcome to the tk10 Privacy Policy. This document explains in detail how the tk10 platform ("tk10", "we") collects, uses, stores, discloses, and protects your personal information ("Player", "you") when you use the website tk10-jit.com and all related services.
Tk10 is an online casino and Sports Betting platform serving Malaysian players. We understand that your trust is our most valuable asset, and protecting your privacy is a core part of that trust. This policy is written in clear, straightforward language — not confusing legal jargon — because we believe every tk10 player deserves to know exactly what happens with their data.
Applicability: This Privacy Policy applies to all players accessing the tk10 platform from Malaysia and other permitted countries. By registering an account or using the tk10 platform, you consent to the processing of your personal data as described in this policy.
This policy complies with the requirements of Personal Data Protection Act 2010 (PDPA) Malaysia which is the principal legislation governing personal data protection in Malaysia. tk10 is committed to complying with all provisions of the PDPA and the data protection principles set out by Malaysia's Department of Personal Data Protection.
Tk10 collects various categories of personal data depending on how you interact with our platform. The table below provides a clear overview of the types of data collected and the purposes for which they are used:
| Data Category | Example Information | How We Collect |
|---|---|---|
| Identity | Full name, date of birth, identification card number (for verification) | Account registration, identity verification |
| Contact | Phone number, email address | Account registration, support interactions |
| Financial | Deposit/withdrawal transaction records, payment methods used | Payment processing via TnG, GrabPay, DuitNow, FPX, and others. |
| Activity | Game history, betting records, session data | Automatically during platform use |
| Technical | IP address, device type, web browser, operating system | Automatic – server logs and cookies |
| Communication | Support chat content, emails, player feedback | Direct interactions with the tk10 team |
Tk10 does not collect unnecessary sensitive data categories, including medical information, religious beliefs, or political views. Full credit card numbers are never stored on tk10's servers — card processing is handled entirely by licensed payment providers that comply with PCI-DSS standards.
The tk10 platform is intended for users aged 18 and above only. tk10 does not knowingly collect any personal data from individuals under the age of 18. Should we discover that such data has been collected, it will be deleted immediately.
Tk10 uses collected personal data solely for legitimate purposes that were stated at the time of collection. The following are the primary purposes for which data is used:
Purpose Principle: tk10 will not use your personal data for any purpose not stated in this policy without first obtaining fresh consent from you.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), tk10 processes your personal data on the following legal bases:
Tk10 does not sell, rent, or trade your personal data. However, there are limited situations where we share data with trusted third parties for platform operational purposes:
Required transaction information is shared with licensed payment providers to process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, and other supported payment methods. All such providers are bound by strict confidentiality agreements and comply with relevant data security standards.
Required game session data is shared with licensed game providers (such as Evolution, Pragmatic Play, PG Soft) to operate games properly. This does not include your financial information or full identity details.
Tk10 will disclose personal data to the relevant authorities when required by Malaysian law, court order, or a valid official investigation. tk10 will notify you of any such disclosure where permitted by law.
Cloud infrastructure and technology providers used by tk10 may process your personal data as part of the services they deliver. All such providers are bound by data processing agreements that require them to protect your data to the same or higher standard as tk10.
Tk10 never shares players' personal data with third-party advertisers, marketing companies, or any other party for direct marketing purposes without your explicit consent.
Tk10 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. Key measures include:
In the unlikely event of a data breach affecting players' personal data, tk10 is committed to:
Security Note for Players: While tk10 implements comprehensive security measures, you also play an important role in keeping your account safe. Use a strong, unique password, enable two-factor authentication where available, and never share your login credentials with anyone.
The tk10 platform uses cookies and similar tracking technologies to enhance your experience and keep the platform running efficiently. Here is an overview of the types of cookies we use:
These cookies are required for the basic operation of the tk10 platform, including login session management, platform security, and transaction processing. Without them, the platform cannot function properly. Essential cookies cannot be disabled.
These cookies allow the platform to remember your preferences such as your chosen language, set betting limits, and display settings. This enhances your experience without requiring you to reconfigure your preferences each time.
Tk10 uses analytical cookies to understand how players interact with the platform as a whole – including the most visited pages, average session duration, and navigation patterns. This data is collected in aggregate and does not identify individual players. The information is used solely for platform improvement.
You can control and manage cookie settings through your web browser. Most modern browsers allow you to view stored cookies, delete them individually or all at once, and block cookies from specific websites. Please note that disabling essential cookies may affect the functionality of the tk10 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by tk10:
You have the right to request a copy of the personal data we hold about you. Such requests will be processed within 14 business days.
You have the right to request correction of any inaccurate or incomplete personal data. Corrections can be made through your account settings or by contacting us.
You have the right to request deletion of your personal data under certain circumstances, subject to applicable legal retention requirements.
You have the right to object to the processing of your personal data for direct marketing purposes at any time and without providing a reason.
You have the right to request restriction of your data processing in certain situations, such as while a complaint you have raised is being investigated by tk10.
You have the right to receive the personal data you have provided to us in a machine-readable format for transfer to another service provider.
To exercise any of the above rights, please submit a written request to tk10 via email at support@tk10-jit.com with the subject line "PERSONAL DATA RIGHTS REQUEST". Include your full name, account number, and details of your request. tk10 will process the request within 14 business days and may require identity verification before doing so.
Please note that the right to erasure is subject to statutory retention requirements under Malaysia's PDPA and AML laws. Financial transaction data may need to be retained for up to 7 years for legal compliance purposes, even after your account has been closed.
Tk10 retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with applicable legal requirements. Below are the retention guidelines for key data categories:
Once the retention period has expired and there is no legal requirement to retain the data further, tk10 will securely delete or anonymise it using procedures approved by the relevant certification body.
Tk10 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes in platform operations. The notification procedure is as follows:
You are encouraged to review this Privacy Policy page periodically. The "Updated" date displayed at the top of this page reflects the most recent revision. Your continued use of the tk10 platform after changes take effect constitutes your acceptance of the revised policy.
Older Version: Previous versions of the tk10 Privacy Policy can be requested by emailing support@tk10-jit.com for reference purposes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how tk10 handles your personal data, please contact tk10's Data Protection Officer:
If you are not satisfied with tk10's response to your privacy concerns, you have the right to file a complaint with Department of Personal Data Protection (JPDP) Malaysia which is the personal data protection regulatory body in Malaysia.
By using the tk10 platform, you confirm that you have read and understood this Privacy Policy. We appreciate your trust in tk10 and are committed to protecting your privacy with the highest level of care at all times.
Tk10 does not sell your data. tk10 does not share your data with advertisers. All data is protected by 256-bit SSL. You may request data deletion at any time. We are fully compliant with Malaysia's PDPA. For enquiries, contact us at support@tk10-jit.com or check Terms & Conditions us for more information.
Tk10 takes your privacy seriously — 256-bit SSL encryption, no data selling, and full Malaysia PDPA compliance. Register with confidence and claim a welcome bonus of up to RM500 to start enjoying over 500 games.
Deposit from RM20 using Touch 'n Go eWallet, GrabPay, DuitNow, or FPX. Withdrawals processed in under 5 minutes.
18+ only · Bet responsibly · Responsible Gaming